Return Request Form

To return an item please fill out this form completely.

Original Order Information
Order Number:
  
Order Date:
Ship To Name:
  
Your Name:
  
Your Email Address:
  
Your Phone Number:
  
Ship To Postal Code:  

Item to be Returned
Item Number:
  
Item Description:

Reason for Return





Would You Like a Replacement?

Comments / Additional Information

Return Policy

Boman is committed to bringing the best quality products at great prices. However, we also know that once in a while you may need to cancel an order or return an item. To ensure we can make this as easy as possible, please ensure you hold onto your receipt and any packaging with the item you bought. All refunds will normally to be made to the same method of payment as your purchase.

  • You can return unused items to Boman via a courier or postal service for a full refund or replacement within 15 days.
  • Return your items unused, with their original packaging, in a saleable condition, together with the receipt and your completed returns form.
  • You will be advised at time of call what the courier cost will be should you wish to use our couriers.
  • Please ensure that any sharp objects are suitably wrapped to ensure safe handling and that items are packed to protect them in transit.

Cancellations

  • On cancellation you must return the goods to us at your cost in saleable condition.

Faulty products

  • Return the item to us within 15 days of purchase with your receipt and completed returns form for a refund/replacement.
  • For items that are excluded from the 15-day money back guarantee, please contact our customer services team.

 If you have had the item from 16 days up to 1 year and it develops a fault please call our customer services team on 0878 029 075 or email us at info@boman.co.za